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Utah Emergency 911: Call When It Counts Utah Emergency 911: Call When It Counts Utah Emergency 911: Call When It Counts Previous slide Next slide Emergency 9-1-1: Call When it Counts Contact 9-1-1 if there is a threat to loss of life or property. An emergency is any situation that requires immediate assistance of emergency medical services, the police department or the fire department. Contact Emergency 9-1-1 to: Save a Life Stop a Crime Report a Fire In any other situation, please contact your local non-emergency authorities. Help Us Help Out Contact 9-1-1 if there is a threat to loss of life or property Know the address and city of your emergency Know your phone number Know the type of emergency Stay calm and answer all of the operator’s questions Non Emergency Contact Find the appropriate contacts for your area All Services Dispatch Fire Medical City Office Miscellaneous Police, Sheriff and Highway Patrol Airport Gas Electricity Health / Human Services Poison Control Public Works Select your County Select your City View Numbers Services × Type County City Organization Phone Number Close Call if You Can. Text if You Can’t If you choose to text to 9-1-1 it will be important to provide your location and the nature of your emergency as clearly as possible using simple plain English. Avoid using abbreviations or "text jargon" as it may cause confusion delaying the emergency response. The 9-1-1 call taker will ask you standard emergency questions. Text to 9-1-1 service is not available in all Utah areas, the cell phone must have a texting plan through the carrier, and normal charges may apply. Text to 9-1-1 Is available across the State of Utah Call if you can. Text if you can’t How to Call 9-1-1 There are many different ways to contact Emergency 9-1-1. Be prepared for any emergency by finding out more about each contact method. Landlines Cell Phones Voice Over IP Texting TTY (Teletypes) Vehicle Telemetry Landlines CALL 9-1-1 USING LANDLINES Landlines are the best way to contact 9-1-1 because a call taker can automatically determine your phone’s location and number. If you call 9-1-1 from a landline in a large office or building, make sure to specify exactly where you are in the building. Cell Phones CALL 9-1-1 USING CELL PHONES When you call 9-1-1 using a cell phone, it is especially important that you give the location of the emergency and the number you are calling from. You can make emergency 9-1-1 calls using a charged cell phone even if the phone doesn’t have an active service plan. To avoid accidental ‘pocket’ calls, always make sure that your phone is locked when not in use. Voice Over IP CALL 9-1-1 USING VOICE OVER IP If you use VoIP to contact 9-1-1, call takers can automatically determine the address associated with the computer you are using. It is important to keep a current service address registered with your VoIP provider. Texting CONTACT 9-1-1 USING TEXTING If you need to text 9-1-1 it will be important to provide your location and the nature of your emergency as clearly as possible using simple plain English. Avoid using abbreviations or text jargon as it may cause confusion delaying the emergency response. The 9-1-1 call taker will ask you standard emergency questions. Text to 9-1-1 service is not available in all areas, the cell phone must have a texting plan through the carrier and normal charges may apply. TTY (Teletypes) CALL 9-1-1 USING TTY/TDD Specialized teletypes (TTY/TDD) are devices that allow deaf, hard of hearing or speech impaired individuals to communicate by actually typing messages. All 9-1-1 call takers have TTY/TDD capability and will ask you the standard emergency questions using the device. Services currently do not support cell phone texting. Vehicle Telemetry CALL 9-1-1 USING TTY/TDD Common vehicle telemetry services include Onstar, RESCU, OnCall, Assist, TeleAid and Command. All of these services use a combination of telecommunication and informatics, which provides information to a mobile source or car. Telematics systems often combine GPS, voice recognition and cellular technology with onboard electronics. If you use vehicle telemetry to contact emergency services, miscommunication can occur, and the speed of the response may be slow due to the relay of your information from the service’s operator to Emergency 9-1-1. It is important to be as clear as possible when providing your location and the nature of your emergency. Vehicle telemetry operators are not certified Emergency 9-1-1 operators. 9-1-1 Reminders Play Play Play Play Play Previous Next Utah Communications Authority 9-1-1 Division |...